Privacy policy.

Who is responsible

Closer and this website are run by David Burn under the Burnt Media name. David Burn is responsible for the support correspondence and website information described here. Contact david@burnt.media with privacy enquiries.

What stays on your iPhone

Closer stores journal entries, dates, selected topics, notes, follow-ups, favourite questions and reminder rhythms locally. App settings include your optional-topic choices, notification wording and topic-rotation preferences.

Closer has no app server or account system and does not upload this information to the developer. The app contains no advertising or analytics tools, and it does not track you across other apps or websites.

Faith & spirituality and Sex & intimacy are separate optional collections. Both are off initially. Switching a collection off hides its suggestions without deleting related journal history.

Protection and device backups

The stored journal uses your iPhone’s file protection. Optional app lock controls access with Face ID or your device passcode; it does not create a separate encryption key tied to your face.

The journal store is excluded from device backups and does not sync through iCloud. Uninstalling Closer, losing the phone or resetting it can remove history you have not exported. Make a journal export before changing or resetting your iPhone.

Export, restore and sharing

A journal export is a readable, unencrypted JSON file containing entry identifiers, dates, titles, topics, notes, linked-question identifiers and follow-up details. It does not contain favourites, reminder schedules or app settings. Once exported, the file is outside Closer’s app lock.

You choose the destination. A storage or messaging service you choose may handle the exported file under its own privacy rules. Closer does not automatically send an export to the developer.

Restore reads a selected export on the iPhone. It adds missing journal entries and keeps the current entry when an identifier is already present. It does not enable optional collections or restore reminder schedules and settings.

The question share button shares the question text only. It does not attach journal notes or follow-ups.

Local notifications

With your permission, Closer asks iOS to schedule local reminders. These work without an app server. Topic and follow-up alerts use discreet wording. Custom reminder wording can be kept discreet in Settings. iPhone notification settings and Focus can affect delivery.

Keeping and deleting your information

Your entries remain on the iPhone until you delete them, erase Closer’s personal data or remove the app. You can delete individual entries. Settings → Erase all personal data removes the app’s journal, favourites, reminder rhythms and preferences from this installation and cancels its notifications.

Deleting data inside Closer does not remove exported files, shared messages or emails you have sent. Delete those copies separately in the apps or services where you saved them. There is no developer-held journal copy that we can recover or delete for you.

This website

This website is hosted by Cloudflare. Loading these pages sends technical request information, such as your IP address and browser details, to Cloudflare so it can deliver and protect the site. These pages do not receive your Closer journal.

We have not added advertising, visitor-analytics scripts or contact forms to these pages. Cloudflare may use security cookies where needed to protect the site. Links to email open your chosen email app.

Cloudflare’s global network may process technical request information outside the UK. Its privacy policy explains its processing, and its Data Processing Addendum describes applicable international-transfer safeguards, including the UK Addendum where relevant.

If you contact support

If you email us, we receive your email address, your message and anything you choose to attach. We use that correspondence to answer your enquiry and handle related follow-up. Please do not send a journal export or private notes unless you have deliberately decided they are needed.

Email providers handle support messages, and Cloudflare handles website technical requests. These services do not receive your journal from the app. If you deliberately attach a journal file to an email, it will be handled by the email services you and support use.

Support correspondence may be retained for as long as needed for the enquiry, related follow-up or applicable obligations. Website request information is kept as needed to deliver the site, diagnose faults and protect it.

Why we use this information

Where UK data protection law applies, we rely on legitimate interests to answer support and privacy enquiries, follow up on problems, and operate and protect the website. Our interests are helping app users and keeping the site reliable and secure.

Sending a support enquiry is voluntary. Without a reply address or enough detail, we may not be able to answer it. We do not hold your private journal or use it for these purposes.

Your rights

Where applicable, you can ask to access, correct, delete or restrict support and website information about you. You can object to processing based on legitimate interests. Email david@burnt.media to make a request. The rights that apply depend on the information and circumstances.

You can also complain to the Information Commissioner’s Office, the UK data protection regulator.

Adult content and changes

Closer’s relationship content is intended for adults. It is not designed as a children’s app.

If the app’s privacy practices change, this policy will be updated with a new effective date. Changes involving accounts, syncing or analytics would need to be explained before those features are introduced.